Privacy Policy

Privacy Policy
GiveSendGo LLC
Last updated July 2023

GiveSendGo knows that a common concern today is how personal information is collected, stored and shared. This privacy policy tells you how we use personal information collected at Please read this privacy policy before using the site or submitting any personal information. This Privacy Policy should be read along with our Terms of Use posted here. By using the site, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
We may offer you the ability to connect with our Website or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites. When you use our mobile site, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location based services, search results and other personalized content. Most mobile devices allow you to control or disable location services in the device's setting's menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.
We collect personally identifiable information like names and email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your requests on our web site and to enable communication from our company to you.
If you create a Campaign, you may be asked to provide us with the following Personal Information:
Your legal person or business name
Your legal physical address
Your Tax ID (if you are a business)
Your telephone number
Your date of birth
Your bank account information.
You may be asked further information in order to help validate your identity:
Your Sex
Your driver's license information, government-issued identification number
Other personally identifiable information as we have need for verification

As a Giver, you may provide:
Your name
Your email address
Your billing name and address

We may obtain address information about you from third-party sources, such as LexisNexis, for fraud prevention or for legal compliance.
We may also collect Personal Information from you as a result of your email communications with us or your Posts which we may retain along with our responses.
Any Personal Information you Post as Member Content is available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other Users have copied or stored your Member Content even if you remove the Member Content. To request removal of your personal information from these areas of the site, contact us using the information below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. The profile you create on our site will be publicly visible. We display personal testimonials of satisfied users on our site in addition to other endorsements. With or without your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.
Cookie/Tracking Technology: The site uses cookies and third party tracking technology. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site and understanding how visitors use the Site. Cookies also help customize the site for visitors. Personal information cannot be collected via cookies, however, if you previously provided personally identifiable information. Cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third party tracking software providers to provide us with site management statistics.
We use your Personal Information to operate, maintain and provide to you the Service and conduct our business. For example (and not limited) to:
Start a campaign and to identify you when you sign in to your account
Administer your account or funds
Respond to your inquiries, customer service requests, complaints or your job application
Verify activity as we deem necessary
Send you a newsletter or other promotional communications
Conduct research and analyze data to improve our Service or customize our communications with you
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. We will not share your data with any other company outside of these limitations.In the event a legal subpoena is received regarding a campaign on GiveSendGo, GiveSendGo will attempt to notify the Campaign Owner/Recipient of the existence of the subpoena and its contents.
Campaign owners are given access to certain information provided by the Givers and Senders that interact with their specific campaign page. That information can include: Name, email address of Givers and Senders, Mailing address of Giver if opted in, and donation date and amount of donation. Information provided by Givers that make their name Anonymous to the public while giving, is available to the Campaign owner as well.  
We may store Personal Information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).
We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information (such as your email or password) before it travels over the internet. Credit card numbers are never stored on our database or servers.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at .
GiveSendGo does not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.
Our Site includes links to other Web sites whose privacy practices may differ from those of GiveSendGo. When you use a link to go from our Website to another website, such as that of our payments processors, the privacy statement for the other website governs. We encourage you to carefully read and understand the privacy statement of any Website you visit.
Our Website includes Social Media Features, such as the Twitter share button and Widgets, such as the Share this button. These Features may collect your IP address, which page you are visiting on our Website and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.
We make our best efforts to be in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
This online privacy policy applies only to information collected through our website and not to information collected offline.
Please also visit our Terms of Service section establishing the use, disclaimers and limitations of liability governing the use of our website at
By using our site, you consent to this privacy policy.
The English version of this Privacy Policy governs. All disputes, claims and causes of action (and related proceedings) will be communicated in English.
If we decide to change our privacy policy, we will post those changes on this page.
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below: By e-mail: