Last updated Dec 2016
COLLECTION OF INFORMATION
We collect personally identifiable information like names and email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your requests on our web site and to enable communication from our company to you.
If you create a Campaign, you may be asked to provide us with the following Personal Information:
Your legal person or business name
Your legal physical address
Your Tax ID (if you are a business)
Your telephone number
Your date of birth
Your bank account information.
You may be asked further information in order to help validate your identity:
Your driver's license information, government-issued identification number
Other personally identifiable information as we have need for verification
As a Giver, you may provide:
Your email address
Your billing name and address
We may obtain address information about you from third-party sources, such as LexisNexis, for fraud prevention or for legal compliance.
We may also collect Personal Information from you as a result of your email communications with us or your Posts which we may retain along with our responses.
You can sign up for or sign in to your GiveSendGo account using Facebook Connect. This will authenticate your identity and link your Facebook Profile information to your GiveSendGo account. Facebook Connect gives you the option to post information about your activities on this Web site to your profile page to share with others within your network. When you sign in using Facebook Connect, GiveSendGo will receive the following info: your public profile, friend list and email address.
Any Personal Information you Post as Member Content is available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other Users have copied or stored your Member Content even if you remove the Member Content. To request removal of your personal information from these areas of the site, contact us using the information below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. The profile you create on our site will be publicly visible.
We display personal testimonials of satisfied users on our site in addition to other endorsements. With or without your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.
DISTRIBUTION OF INFORMATION
We use your Personal Information to operate, maintain and provide to you the Service and conduct our business. For example (and not limited) to:
Start a campaign and to identify you when you sign in to your account
Administer your account or funds
Respond to your inquiries, customer service requests, complaints or your job application
Verify activity as we deem necessary
Send you a newsletter or other promotional communications
Conduct research and analyze data to improve our Service or customize our communications with you
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. We will not share your data with any other company outside of these limitations.
DISTRIBUTION OF INFORMATION RELEASED TO CAMPAIGN OWNERS
Campaign owners are given access to certain information provided by the Givers and Senders that interact with their specific campaign page. That information can include: Name, email address of Givers and Senders, Mailing address of Giver if opted in, and donation date and amount of donation. Information provided by Givers that make their name Anonymous to the public while giving, is available to the Campaign owner as well.
HOW WE STORE AND PROTECT YOUR INFORMATION
We may store Personal Information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).
We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information (such as your email or password) before it travels over the internet. Credit card numbers are never stored on our database or servers.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at privacy@GiveSendGo.com .
GiveSendGo does not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.
LINKS TO OTHER WEBSITES, BLOGS, AND SOCIAL MEDIA WIDGETS
Our Site includes links to other Web sites whose privacy practices may differ from those of GiveSendGo. When you use a link to go from our Website to another website, such as that of our payments processors, the privacy statement for the other website governs. We encourage you to carefully read and understand the privacy statement of any Website you visit.
CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We make our best efforts to be in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
TERMS AND CONDITIONS
Please also visit our Terms of Service section establishing the use, disclaimers and limitations of liability governing the use of our website at www.GiveSendGo.com
PRIVACY CONTACT INFORMATION