Jobs

This is not a maintenance role—it’s a mission-building opportunity. We are seeking a visionary leader with the heart of a servant and the mindset of a builder. As Executive Director, you will be entrusted with the exciting task of shaping and scaling GiveSendGo Charities. You will take a small-but-mighty organization and lead it into its next chapter of global impact, working alongside a passionate board and growing team.

If you have ever dreamed of being part of something that truly matters—of laying the foundation for an organization that will touch lives for generations—this is that role.

GiveSendGo Charities is a trusted 501(c)(3) nonprofit committed to making a tangible, lasting difference in the lives of individuals and communities in need. As the nonprofit extension of the world’s leading Christian fundraising platform, we exist to meet real-world challenges with compassion, innovation, and faith. This is not just a charity—it’s a movement of generosity that’s growing fast, and we are building something that will outlive us.

• Strategic Development: Cast vision and build out long-term strategies to grow the charity’s footprint and mission impact.
• Board Governance: Work closely with the board of directors to cultivate an engaged, mission-aligned board.
• Financial Stewardship: Lead budgeting, financial reporting, and fiscal compliance (IRS, Form 990, audits, etc.).
• Program Leadership: Design and oversee scholarship funds, donor-advised funds, and fiscally sponsored initiatives.
• Membership Growth: Develop and manage the Giver Army membership experience.
• Grant Writing and Funding Development: Research, write, and secure grants and funding opportunities.
• Event Leadership: Organize high-impact events like the Giver Gala.
• Marketing and Communications: Champion our brand through storytelling and content.
• Fundraising Innovation: Harness crowdfunding and giving campaigns.
• Operational Leadership: Oversee day-to-day operations and volunteer coordination.

• Bachelor’s degree or equivalent experience in nonprofit management, business, or a related field.
• 5+ years of leadership experience in the nonprofit sector.
• Deep understanding of IRS nonprofit regulations and compliance.
• Proficiency in QuickBooks, Microsoft Office, and collaboration tools.
• Exceptional communication and leadership skills.
• Entrepreneurial mindset and team-building expertise.
• Faith-driven leadership and alignment with GiveSendGo’s mission.

• Selfless – Team-oriented and servant-hearted; prioritizes team success over ego.
• Honest – Transparent and accountable; embraces direct, respectful communication.
• Innovative – Seeks ways to improve processes and customer experience.
• Nimble – Thrives in a fast-paced, evolving environment; quickly adapts to change.
• Excellent – Holds themselves to high standards; committed to growth and impact.

• $60,000–$80,000 annually, based on experience.

While this role may not offer a high salary out of the gate, it offers something far more valuable:

• The freedom to create and lead a growing organization.
• The chance to be part of a global movement rooted in eternal purpose.
• A role with unlimited growth potential—personally, professionally, and spiritually.
• The joy of seeing your work directly transform lives.

This is more than a position—it’s a calling for someone who wants to make history through generosity.

GiveSendGo is the world's largest Christian crowdfunding platform. We provide a simple, reliable, and free way for people to raise and give funds. Our mission is to share the hope of Jesus through crowdfunding. Every campaign on our platform is a chance to offer help, hope, and healing.

From emergency medical bills to mission trips to legal battles and beyond, we serve people with real needs and stories

We operate with excellence, humility, and a deep sense of purpose. Our team culture is one of ownership, innovation, and mission alignment. We support each other and the users we serve, aiming every interaction at the heart of our mission: shining brightly in a world that needs hope.

• Respond to customer inquiries via email and chat.
• Assist users with campaign creation, editing, verification, and fund withdrawals.
• Troubleshoot a wide range of account and technical issues, including login failures, verification roadblocks, payout delays, and user confusion with navigation or tool access.
• Follow structured workflows and written instructions with precision and attention to detail.
• Educate users on GiveSendGo’s policies, verification steps, and general platform usage.
• Identify and escalate technical issues, fraud concerns, or suspicious activity.
• Maintain accurate records of customer interactions in the support system.
• Contribute to Help Center content updates and internal documentation.
• Communicate with clarity, empathy, and professionalism. Every interaction should leave users feeling supported and equipped.

• Confident using file explorer/Finder, search functions, and system settings
• Comfortable switching between applications and managing open windows
• Can take screenshots, adjust settings, and manage basic OS-level tasks
• Familiar with keyboard shortcuts (e.g., copy/paste, select all, screenshot)

• Can manage tabs, windows, and browser bookmarks/extensions
• Knows how to clear cache/cookies and troubleshoot common browser issues
• Understands incognito/private mode and browser-based downloads
• Able to navigate multiple tools and dashboards across tabs without confusion

• Knows how to reset passwords and recognize suspicious links/emails
• Familiar with 2FA setup and password managers
• Can securely log in/out of systems and manage saved credentials

• Proficient with Google Docs, Sheets, and Drive
• Comfortable with Gmail, Slack, Zoom, and web-based platforms
• Can upload files, use shared docs, and participate in chat and video tools

• Excellent written communication—clear, professional, and human
• Strong problem-solving—able to follow multi-step instructions with precision
• Attention to detail—executes tasks fully and accurately without needing reminders
• Able to manage multiple tickets at once while maintaining focus and tone
• Typing speed of 40–50 WPM preferred
• Familiarity with tools like Freshdesk or Zendesk is a plus
• Comfortable working alongside or using AI-powered tools for support workflows
• A short tech proficiency test may be included in the hiring process

• Fully remote position (U.S. based only)
• Two weeks of paid vacation
• Health care stipend each pay period
• Holiday pay (double-time) for company-recognized holidays
• Opportunities for advancement and skill development
• Potential to travel for events, conferences, and concerts