Givers Common Question: Donations
We often get questions about donations such as - how do I make a donation, what kind of impact will my donation make, and other general questions regarding the donation process on GiveSendGo.
The following 8 tips will help navigate and inform you on your donation journey!
1. Do I need to sign-up to donate to a campaign?
GiveSendGo is powered by voluntary donations from Givers and Goers.
We would love for you to join our GiveSendGo family and stay up to date with what we’re doing here, but you’re not required to sign up for anything in order to donate! Just click give now, fill out your credit card information, and hit submit. Then, just like that, your money is on your way to the campaign owner or beneficiary!
2. How can I donate to support GiveSendGo?
First of all, thank you for wanting to help and be a part of our mission! Second, when you donate, there’s an option to give a portion of what you give to GiveSendGo. This will help us keep our platform free for everyone to use! However, this option is entirely optional and you’re not required to give us any money to use our site.
3. How do I make my donation anonymous?
We get it! Not everyone wants recognition for what they give. Maybe God has led you to give anonymously! No matter the reason, on GiveSendGo you’re able to change your name to say “anonymous” with just a few steps. After clicking the “give now” button, click the box marked “hide my name from public view” and your donation will be listed as anonymous. Keep in mind that the campaign owner will still be able to see your name as the person who donated to their campaign. Your name will just be hidden to the rest of the public.
Don’t worry if you happen to miss this step, but you still want to stay anonymous! Just email us at email@example.com and explain your situation. We’d be happy to help you switch your name over to anonymous!
If you DO want to share your name with the public, that’s also great! Just make sure to keep that box marked “hide my name from public view” unchecked. Either way, thank you for giving and making a difference!
4. I want to give a monthly donation
We also offer the option to give to a campaign monthly. On the page you will input your card information make sure to change the selection from “single donation” to “monthly subscription”. Then, a box will appear which will allow you to enter in how many months you want to give monthly recurring donations. Whether it’s for two months or for ten months, thank you for being a blessing through your donation!
5. Is my donation secure?
Now that you’ve donated you may be wondering - is my donation secure? The answer is yes! All donations are processed securely using industry-standard Secure Socket Layer encryption (otherwise known as SSL).
6. Are donations refundable?
Unfortunately, since all donations are immediately disbursed to campaign owner’s or campaign beneficiary’s bank accounts, refunds are not possible.
However, if you accidentally gave the wrong amount to GiveSendGo in order to help keep our service free, we are able to refund that money back to you or change the amount given. Just email our customer service team at firstname.lastname@example.org and they would be happy to help you!
7. What impact will my donation make?
Your donation helps campaign owners and beneficiaries get one step closer to reaching their goal. Your donation might make the difference between someone reaching their goal or not. Just know that with each donation you make you’re making a difference in somebody’s life! Look at you Shining Brightly!
8. Are donations tax-deductible?
Donations made on GiveSendGo are generally not tax-deductible unless you’re giving directly to a 501(c) 3 non-profit organization with a government issued EIN Tax ID number. We advise you to consult your own tax adviser on any giving you may do on GiveSendGo.
If you still have questions about GiveSendGo’s donation process or need assistance feel free to email us at email@example.com